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Programs
Positive Experience People Management for Owner-led Businesses
Ditch the Negative Branding of Owner-Led Businesses.
Lead a Positive Experience People Management Business and transform “One-Man” Businesses into Healthy, Thriving, Sustainable Environments!
Unleash the Power of Positive People Management: Welcome to the Positive Businesses Program & Conference!
THE PROBLEM: One-man or one-woman businesses (owner-led businesses) have mostly earned themselves a negative brand within the talent market. This negative branding makes it difficult for them to attract, maximise and retain quality talent. This affects their ability to build systems to drive the business. Capital or technology injection is good but insufficient for building sustainable businesses. There is a lot of focus by Govts, DFIs, finance institutions, faith-based organisations, educational institutes etc on the need to grow entrepreneurship in developing countries but how much help are businesses getting on how to grow sustainable organisations? The People Problem is arguably the biggest challenge faced by business owners and founders. The challenge of people attraction, maximization and retention has multiplied with the increase in talent emigration overseas, popularly called the Japa syndrome. To grow our economy, we need more sustainably built businesses. To grow sustainable owner-led businesses we need to build systems that attract, maximise and retain people.
The evidence shows that people struggles, hinder growth and sustainability of Owner-led businesses:
- Turnover Costs: Turnover rates for owner-managed businesses are 10-15% higher than larger companies, costing up to 50-150% of an employee’s salary in recruitment and training expenses – National Federation of Independent Business.
- Competition for Talent: Small businesses face 38% more competition for talent compared to larger firms, making it harder to attract top performers – National Bureau of Economic Research
- Succession Risk: Over 60% of owner-managed businesses lack succession plans, risking disruption and hindering growth – Global Entrepreneurship Monitor.
- Disengagement Impact: Disengaged employees (32% at small businesses) cost more and contribute less – Gallup
- Replacement Costs: Replacing an employee costs 6-9 months of their salary, impacting finances significantly – SHRM.
- Limited Development: Smaller firms invest 58% less per employee in training, constraining growth potential and innovation – National Center for the Middle Market.
- Engagement to Productivity: Companies with high employee engagement see 21% higher profitability, highlighting the ROI of strong talent management – ADP Research Institute
THE SOLUTION: Owner-led businesses can build sustainable businesses by deploying positive experience people management principles, practices and structures.
Why is building Positive Businesses so crucial? Research is clear:
- 75% Consider Employer Brand Before Applying for a Job, emphasizing the importance of building a positive workplace reputation – LinkedIn
- Direct correlation between employee experience and customer satisfaction, which leads to customer retention and thus business growth - Temkin Group
- 41% lower voluntary turnover rate: Owner-managed businesses can significantly reduce employee churn by building a positive experience - Reward Gateway
- Positive work cultures lead to lower stress, anxiety, lower blood pressure, and depression among employees – Univ of Michigan
- Organizations with highly engaged employees (a key indicator of positive culture) experience 21% higher profitability, 17% higher productivity, and 10% lower turnover – Gallup
- Employees who feel valued are 51% more likely to stay with their company – Gallup
- Companies with engaged employees outperform their peers by 202% - Aon Hewitt
- Psychological safety, a key aspect of positive cultures, is essential for fostering creativity and innovation. - IDEO Univ
- Employees in positive cultures are more likely to take risks, share ideas, and collaborate effectively - Kellogg
